This Article claims that the Internet may provide consumers with new kinds of protection in buying goods and services and new powers in resolving disputes. The Internet achieves these results by reducing the cost of communication.
GW Paper Series
GWU Legal Studies Research Paper No. 385; GWU Law School Public Law Research Paper No. 385
Gregory E. Maggs, Internet Solutions to Consumer Protection Problems, 49 S.C. L. Rev. 887 (1998).